Privacy Policy

1. Information We Collect

We collect the information you provide directly to us:

• Contact form: name, email address, and message.
• Session application survey: name, email, phone number (optional), age range, occupation, problem description, pain areas, pain duration, pain level, treatments tried, daily impact, and any additional notes you choose to share.
• Free PDF download: email address.
• Payment information: handled securely by Stripe. We do not store your full payment card details on our servers.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and schedule sessions.
• Review your application and determine if we are the right fit to help you.
• Send you the free PDF and occasional follow-up emails (only if you opted in).
• Process payments for sessions.
• Maintain records of our work together.

3. Information Sharing

We do not sell your personal information. We share data only with trusted service providers who help us operate the site:

• Stripe — for secure payment processing.
• Supabase — for secure data storage and authentication.
• Cal.com — for scheduling calls (you are redirected to their site to book).

These providers are contractually bound to protect your data and use it only for the services they provide to us.

4. Data Security

We use industry-standard security measures, including encryption in transit (HTTPS) and secure database storage through Supabase. Access to your information is limited to Chris Hughes and authorized administrators.

5. Cookies and Tracking

We do not use third-party analytics or advertising cookies. Basic session cookies may be set by our authentication and payment providers (Supabase and Stripe) as needed to keep you logged in or process payments securely.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or deletion of your data.
• Opt out of marketing emails at any time.

To exercise these rights, email us at chris@rnpainrelief.com.

7. Data Retention

We retain your information for as long as needed to provide our services and comply with legal obligations. If you request deletion, we will remove your data within 30 days unless we are required to keep it for legal or operational reasons.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this privacy policy, please contact:

Chris Hughes
RN Pain Relief
chris@rnpainrelief.com